Your Partner: ActivVisionTools
is sold exclusively via highly qualified distributors, who
are also responsible for the support and application evaluation.
Your local distributor, from which you
purchased ActivVisionTools, will be happy to further assist you.
In case you are not yet an ActivVisionTools customer, please also
contact your local distributor.
Free Application Evaluation: To
provide the best solution for your task, we offer
to evaluate your application in advance. Please contact your
local distributor or use our
request form to describe your application, best by also
attaching sample images. Our distributor
will discuss your application with you and show how to efficiently
solve it with ActivVisionTools. Of course, you may also make use
of this service, if you're not a ActivVisionTools customer so far.
Problem Support: Whenever you
need help for using ActivVisionTools, feel free to contact your
local distributor. Please do not
forget to specify your system environment, i.e., the used
ActivVisionTools version, the version of the used
operating system, etc., and the exact ActivVisionTools
Image Acquisition Devices: If
you have problems with one of the ActivVisionTools
image acquisition interfaces
make sure that your installed computer system matches all
the system requirements of the used ActivVisionTools
image acquisition interface, especially the driver version.
When reporting a frame grabber related support query, please don't
forget to enumerate all involved hardware and software components.
Some distributors offer training seminars where you can learn more